Workshop & Open Training Courses

Workshops & Open Training Courses
[Issue no. 20120516]

On 7th June, we are going to hold the "Management-Assessor Training".
In this training, we would like to reinforce the concept of standard,
logical thinking and share the common assessment tendency via case study.
We look forward to your participation.

Our "Human Resources Development Twilight Workshop" (Cantonese version),
which is to be held on 22nd May, got highly enthausiastic response and is now
already full. In response with gratitude to our clients' enthusiasm,
we decided to hold additional workshops on 12th June and 26th June.

For detailed schedule of Workshops and Open Training Courses,
please kindly refer to the below. You may share this information or arrange
other staffs from your company to join the workshops and courses.

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[ Content ]

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1. Management-Assessor Training (Cantonese) / 7th June
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Without sufficient daily management, many managers just see performance
appraisal as a piece of assignment from HR department and do not treat it
seriously. Don't make it as a trap for breaking trust with your staff by unfair
or rash assessment.

In Management-Assessor Training (MAT), we would like to reinforce the concept
of standard, logical thinking and share the common assessment tendency
via case study. Only IMC1 participants are eligible to join this training,
since IMC1 participants have been shared with daily management skills
such as daily feedback and observation, which are the keys led to
successful performance appraisal.

*Target　　　　: IMC1 participants only
*Date & Time　 : 7th June (Thu) 2:00p.m. - 6:00p.m.
*Venue　　　　 : Our Conference Room (Tsimshatsui)
*Fee　　　　　　 : Please kindly refer to our website.

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/mat-c.html

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2. Business Manner Training (Cantonese) / 30th May
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We are professional in providing training to corporate clients for
"Customer Service and Business Manner", which is always requested by
Japanese companies.

This program design is supervised by the Managing Director of
Intelligence Hong Kong, Mr. Kurosaki, who is professional in staff
training in Japan, China and Hong Kong. And the Director of
Intelligence Hong Kong, Ms. Fanny Lau, is in-charge of this workshop.

Contents:
- Mindset: the features of Japanese and Japanese company
- Impression Management: appropriate appearance, attitude and expression
- When Visiting, Greeting and Meeting: appropriate manner in different situations
- Telephone Manner: polite, speedy and customer-oriented way to do
- Way to take an order, "Ho-Ren-So": an effective way to work
- Basic Business Compliance: basic information security, rules and regulations

*Target　　　　 : Those who want to "LEARN" business manner or those
　　　　　　　　　　who want to "TEACH" business manner
*Date & Time　 : 30th May (Wed) 2:00p.m. - 6:00p.m.
*Venue　　　　: Our Conference Room (Tsimshatsui)
*Fee　　　　　 : HK$1,000 per person for SMC members
　　　　　　　　　(there is a volume discount system till HK$800,
　　　　　　　　　please kindly refer to our website for details)

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/manner_e.html

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3. HR Management: Related Ordinance
　　　　　　　　　　　- What Frontline Managers/Supervisor should know?
　　　　　　　　　　　　　　　　　　　　　　　(Cantonese Version) / 13th June
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Recently there are increasing numbers of HR issues happened in the retail,
food & beverage, service industries, etc. in addition to other industries.
In most of the cases, managers or supervisors might be unfamiliar with
the legal obligations and breached the laws unintentionally. In addition,
formal training on human resources management may not be so popular
in the industries at this moment. And recently, Equal Opportunity Commission
has issued legal proceedings against a Japanese beauty salon for the breach
of Sex Discrimination Ordinance.

Prevention is better than cure. It is important to train and educate
your frontline management staff to avoid any damage to the company
reputation and brand. Therefore, we have designed a new HR Management
Workshop for the frontline supervisory or management staff from any industry.

This workshop covers:

(1) Employment Ordinance
　　　　Concept of 418 continuous contract
　　　　Holidays
　　　　Termination
(2) Employees Compensation Ordinance
　　　　What is the company obligation?
　　　　What should you do for work injury case?
(3) Discrimination Ordinance
　　　　What is Discrimination and Harassment?
　　　　Issues on job advertisement & interview
　　　　What you can/can't ask your staff?
　　　　What is the vicarious liability?
(4) Personal Data (Privacy) Ordinance
　　　　What kind of information you can collect?

*Language　　 : Cantonese
*Date & Time　 : 13th June (Wed) 3:00 p.m. - 6:00 p.m.
*Venue　　　　 : Our Conference Room (Tsimshatsui)
*Capacity　　　 : Up to 12 persons
*Fees　　　　　 : HK$850/person for SMC member
　　　　　　　　　　HK$1,500/person for non-SMC member

In order to maximize opportunity for every company,
please kindly note that we will only accept one participant per company
if there is keen enrollment.

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/hrm-ro.html

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4. Goal Setting Training (Cantonese) / 17th May
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Goal setting is the first step in creating commonly agreeable target
for an employee to achieve in a set period. Without thorough understanding
of the concept and skill in setting effective goal, people might find
no value in this process or even be disappointed by unattainable or
vague goal.

Key training content:
　- Must-Want-Can theory
　- The concept of MBO, KPI and etc.
　- SMART plan
　- Skill for target setting and etc.

*Target　　　　 : All levels including managerial and general staff
　　　　　　　　　　(who need to set own goal or set goal with subordinates)
*Date & Time : 17th May (Thu) 2:00p.m. - 5:30p.m.
*Venue 　　　　: Our Conference Room (Tsimshatsui)
*Fee 　　　　　: Please kindly refer to our website.

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/gste.html

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5. IMC1 - Intelligence Management Course 1 (Cantonese)/ 12th June
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"Why some of the managers can manage their teams better?"
"Why some of the managers can manage their Japanese bosses better?"
Some of the managers working in Japanese companies did have these
questions in mind.

Since the first IMC1, we have received lots of positive comments from
our participants' Japanese bosses. They found their staff became more
proactive and were able to do "Ho-Ren-So", this powerful business
communication tool, better.

Here we come to the new schedule:

*Target　　　　 : Managerial Staff (e.g. Assistant Manager, Department Manager)
*Date & Time : 12th June (Tue) 2:00p.m. - 5:30p.m.
*Venue　　　　 : Our Conference Room (Tsimshatsui)
*Fee 　　　　　: Please kindly refer to our website.

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/imc1e.html

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6. IMC2 - Case Study (Cantonese) / 14th June
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Dear IMC1 participants,

Through IMC1, I believe you might have already got some hints of
management and experience of being evaluated positively. However,
understanding of concept without action does not contribute you
to become a good manager! Join IMC2 and share how you tackle daily
management issues! Last but not least, thank you for your support
to our IMC series!

Alvin Leung
Your IMC trainer

IMC2 is a discussion based module via case study, emphasizing on
management's perspective and a one-level-higher problem solving
way towards management issues.

*Target 　　　　: IMC1 participants only
*Date & Time　 : 14th June (Thu) 2:00p.m. - 5:30p.m.
*Venue 　　　　: Our Conference Room (Tsimshatsui)
*Fee 　　　　　　: Please kindly refer to our website.

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/imc2e.html

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7. Employment Ordinance (EO) Workshop (Cantonese) / 18th May, 8th June
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We will provide the foundation knowledge of employment-related
ordinances in Hong Kong, including Employment Ordinance (Annual
Leave, Termination, Maternity Protection, etc.) and other related
ordinances (MPF Ordinance, Discrimination Ordinances, etc.).

Managerial staff, as well as HR practitioners in your company are
highly recommended to join this workshop.

Please kindly note that the contents of the workshop is the SAME
as the previous one.

*Applicant　　 : SMC members only
*Date & Time : 18th May (Fri) 3:00p.m. - 5:00p.m.
　　　　　　　　　 8th June (Fri) 3:00p.m. - 5:00p.m.
*Venue　　　　 : Our Conference Room (Tsimshatsui)
*Fee　　　　　 : Free

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/eolws.html

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8. Human Resources Development Twilight Workshop (Cantonese)
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 ~~22nd May~~ *FULL*
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　12th June, 26th June
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In the current competitive market, increasing each human capital' s value
becomes the key successful factor for organizations to achieve comparative
advantage, high productivity, business sustainability and company' s success.
In order to develop human capital, comprehensive human resources
development direction and plans are necessary. This include the effective
use of OJT, training and means for personal development.

In this workshop, we would like to share how to establish the direction of
human resources development and make concrete plan for human resources
development under different grade levels in an organization.

If you are,
- having questions on why your staff could not be developed as you thought,
- considering to make a favorable environment and effective mechanism for
human resources development in your company in the future,
- having no idea on what to do for human resources development,
We recommend you to participate in this workshop.

*Applicant　　 : SMC members only
*Date & Time : ~~22nd May (Tue) 6:30p.m. - 8:00p.m.~~ *FULL*
　　　　　　　　　 12th June (Tue) 6:30p.m. - 8:00p.m.
　　　　　　　　　26th June (Tue) 6:30p.m. - 8:00p.m.
*Venue　　　　 : Our Conference Room (Tsimshatsui)
*Fee　　　　　 : Free

For further details and application, please kindly see the following URL:
==> http://www.smcltd.com.hk/otc/hrdws-l.html

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　　　　　　　　　　　　　　　 | Enquiries |
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For further information, please kindly contact SMC Customer Service Team or
HRD Division Chief Alvin Leung via hrd@inte.com.hk

Workshops & Open Training Courses Homepage:
http://www.smcltd.com.hk/otc/otce.html

Customer Service Team
Intelligence SMC Consulting Ltd.
Unit 713, 7/F., Miramar Tower,
132 Nathan Road, Tsimshatsui,
Kowloon, Hong Kong
TEL: +852-2833-0192
FAX: +852-2891-8701
E-MAIL: smc@smcltd.com.hk
URL: http://www.smcltd.com.hk